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E-Commerce Merchants and the Benefits of Free Shipping and Return Shipment

Online shopping is now a billion dollar industry in North America alone, and with the advent of online shopping, has presented unique growth opportunities for many brands. Take a trip to any store, s online and (for those brands without a developed knowledge of this technology) consumers are able to come to anticipate almost all of that same experience converted to a digital form. With the popularity of websites such as Amazon, Walmart, Target, Wal-Mart and many others, consumers are spending more on goods that are delivered, shipped and checked out by the online retail giant. The benefits to brands and stores are endless. However, there are some techniques that can be used to grow their online presence and gain a larger customer base.

 

For many companies, one of the easiest and effective ways of attracting new customers is to offer coupons, discounts and freebies. This approach is popular among many companies because it offers a relatively inexpensive way to attract new traffic and build loyalty with current ones. With millions of people using social media every day, it is also possible to reach a large number of potential new consumers via social media platforms. Many social media websites, including Facebook, offer coupons and discounts to encourage users to check out a company’s page and to share the savings that they can obtain. Companies who are careful to use this strategy effectively can benefit from a steady flow of new sales leads.

Another way to take advantage of online shopping trends is to offer coupons and discounts for purchases made at certain times of the year. In many cases, consumers will wait until the beginning or the middle of winter to shop online because they do not have the time to travel to a brick and mortar store to purchase what they need. However, if online shopping becomes commonplace, it is possible to find discounts for things such as coats and shoes, which are usually found during the warmer months. Many people also make purchases on a whim rather than shopping for a particular item that they want to buy. In such cases, a company can save money by offering a coupon or discount on an item that is bought in bulk.

Perhaps the most important way to improve the online shopping experience for both shoppers and retailers is to ensure that the website they are using has secure payment methods. When a shopper makes a purchase online, it is more likely that their credit card information is not fully protected when making the purchase. hackers have become increasingly sophisticated at stealing personal information, which allows them to access credit card numbers and charge purchases to accounts without the approval of the real consumer. A shopping site should require that users provide a credit card number when shopping and allow those with bad credit to use a coupon or discount code to bring the price of the item back down, which will help to preserve the consumer’s shopping experience. Furthermore, a shopping site should offer in-store coupons, which can be redeemed when buying a product.

By using a shopping cart, shoppers can enter all of their information one time, which helps them to manage multiple online sales with ease. However, it is important to remember that the shopping cart system should not collect any data on the buyer other than the transaction type, the product purchased, and the shipping address. It is also important to remember to always check your email for updates on the status of your order, because this allows you to track and monitor unplanned purchases, which will ultimately lead to higher profits for your business. By providing customers with consistent service, great deals, and a superior online shopping experience, customers will begin to refer your business to others, which can translate to substantial long-term sales.

To give online retailers a competitive advantage, many companies are encouraging members to use a program that provides free shipping and free return shipping. Many free shipping programs require customers to make purchases of at least two to four items to qualify for free shipping, which can make online shopping even more difficult and cumbersome. Return shipping is another benefit of e-commerce merchants, because it allows consumers to return products if they are unsatisfied for any reason. With these few tips, online retailers can improve their customer experience, generate more traffic and sales, and enjoy a strong reputation that will attract new customers and bring in more profits.

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