If you are a Hospice provider, it is important to know exactly what types of services you provide and the policies and procedures that govern those services. It can be confusing as well as time consuming to try to understand this all. It is important to remember, the services and programs that you provide are intended to assist individuals with life threatening or debilitating medical conditions. These conditions often cause distress and pain. You need to make sure your facility is able to provide the type of care necessary to alleviate the suffering and that your policy reflects these requirements.
As a Hospice provider, it is important that your policies and procedures are completely outlined and comprehensive. This means everything from what testing should be done prior to approving a patient to what facilities are available once a decision has been made to admit a person into the facility. A thorough policy should cover all areas of the care you will provide to a terminally ill patient. This is in the best interest of the patient and also makes the entire facility run more smoothly.
Hospice policies should also be written in a manner that is easily comprehensible and self-explanatory. Writing one of these documents requires an understanding of English, medical terminology, terminologies, and the basics of the law. You want a document that will serve as a comprehensive guide for all staff members and caregivers. It should be easy to read and understand as well as specific and concise.
The first step in writing a good hospice policies and procedures manuals is by having a discussion with all staff members regarding their knowledge and understanding of policies and procedures. You need to ask them how they come into the decisions regarding the care a patient receives. What about the various services that are offered? What are the payment methods? You should be able to get answers to all of these questions.
Once you have written your policies and procedures, it is then time to go over them line by line and ask each caregiver to explain or justify his or her actions with the patient’s care. This can be a great way for you to learn which ones you should continue to offer, and that you should drop. If you change the policies, you will need to change the procedures as well. Both should go together.
Hospice policies and procedures are very important to any facility caring for a terminally ill patient. By consulting a template that explains both policies and procedures, you not only save time, but ensure the protection of your patients. A quality hospice policy and procedure will help make sure that your staff members take all of the steps necessary to provide compassionate, high quality care for their loved ones.